Terms & Conditions

By accessing, registering on, or using the Mernova platform (“Platform”, “Service”), you (“User”, “you”) agree to be legally bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms in full, you must immediately cease use of the Platform.

Mernova (“we”, “us”, “our”) reserves the right to revise these Terms at any time. Your continued use of the Platform following any revision constitutes your acceptance of the updated Terms.

Mernova is a digital platform offering ERP skills assessment, professional profiling, learning recommendations, and related services. The Platform is provided on an “as is” and “as available” basis without warranties of any kind.

• You are solely responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• Mernova is not liable for any loss resulting from unauthorized use of your account
• We reserve the right to terminate or suspend any account at our sole discretion, with or without notice, and without liability

You agree to use the Platform solely for lawful, personal, or internal business purposes. You must not:

• Reproduce, distribute, resell, or sublicense any content or feature of the Platform
• Use automated tools, bots, scrapers, or scripts to access Platform data
• Attempt to reverse-engineer, decompile, or extract the Platform’s source code
• Use the Platform in a way that could harm Mernova’s reputation or business interests
• Share your account credentials with third parties

All content on the Platform — including but not limited to assessment frameworks, question banks, scoring algorithms, reports, logos, and design — is the exclusive intellectual property of Mernova and is protected under applicable copyright and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform solely for the purposes outlined in these Terms. No ownership rights are transferred to the User.

All fees are displayed in the applicable currency at checkout. By completing a payment, you agree to the stated price and to our Refund Policy, which forms part of these Terms.

Mernova may change pricing at any time. Price changes will not affect active subscription periods already paid for.

To the maximum extent permitted by applicable law:

• The Platform is provided “as is” without any warranty, express or implied
• Mernova makes no guarantees regarding the accuracy, completeness, or fitness for a particular purpose of any content, assessment result, or recommendation provided through the Platform
• Assessment scores and recommendations are informational only and do not constitute professional career or hiring advice
• Mernova does not guarantee uninterrupted, error-free, or secure access to the Platform

To the fullest extent permitted by law, Mernova, its directors, employees, partners, and agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, profit, or business opportunity
• Claims arising from user reliance on Platform content or assessment results

In no event shall Mernova’s total liability exceed the amount paid by the User in the three (3) months preceding the claim.

You agree to indemnify, defend, and hold harmless Mernova and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use or misuse of the Platform
• Your violation of any applicable law or third-party rights

The Platform may integrate with or link to third-party services (e.g., payment gateways). Mernova is not responsible for the content, practices, or policies of any third-party service. Your use of third-party services is at your own risk.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Mernova may suspend or terminate your access to the Platform at any time, with or without cause, and without prior notice. Upon termination:

• Your license to use the Platform immediately ceases
• No refund will be issued for any remaining subscription period
• Mernova has no obligation to retain or export your data

These Terms shall be governed by and construed in accordance with the laws of the Kingdom Of Saudi Arabia, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Saudi Arabia.

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

These Terms, together with the Refund Policy and Privacy Policy, constitute the entire agreement between you and Mernova regarding the Platform and supersede all prior agreements.

Email: info@mernovasolutions.com

Last updated: July 12, 2026. Mernova reserves the right to update these Terms at any time without prior notice.