SkillsIQpowered by Mernova
FunctionsHow It WorksThe ReportWhy SkillsIQ
SkillsIQpowered by Mernova

The only independent, multi-domain professional skills assessment platform built for professionals worldwide. Know exactly where you stand.

Platform

  • How It Works
  • Assessment Domains
  • The Report
  • Pricing
  • For Organizations

Domains

  • Supply Chain
  • Finance
  • Human Resources
  • More Coming Soon

Company

  • About SkillsIQ
  • Contact Us
  • Privacy Policy
  • Refund Policy
  • Terms of Service
© 2026 SkillsIQ. All rights reserved.
Built by Mernova Solutions

Privacy Policy

Effective Date: January 1, 2026Last Updated: July 12, 2026
1

Introduction

Mernova (“we”, “us”, “our”) is committed to handling your personal information responsibly. This Privacy Policy (“Policy”) explains how we collect, use, store, share, and protect information when you use the Mernova Platform available at https://mernovasolutions.com.

By using the Platform, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Platform.

2

Information We Collect

We collect the following categories of information:

2.1 Information You Provide Directly

  • Full name, email address, phone number
  • Professional details (job title, company, industry, years of experience)
  • Academic details (institution, field of study, degree level)
  • Account credentials
  • Payment information (processed by third-party payment gateways; we do not store full card data)

2.2 Information Collected Automatically

  • IP address, device type, browser type and version
  • Pages visited, time spent, navigation patterns
  • Assessment responses and results
  • Session activity and logs

2.3 Information From Third Parties

  • Data from payment processors confirming transaction status
  • Data from integrated partner systems (if applicable)
3

How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide, operate, and improve the Platform and its features
  • Account Management: To create and maintain your account
  • Assessment & Recommendations: To generate your assessment scores, reports, and professional recommendations
  • Communication: To send service-related notifications, updates, and support responses
  • Marketing: To send promotional offers and product updates (you may opt out at any time)
  • Analytics: To understand usage patterns and improve the user experience
  • Legal Compliance: To comply with applicable laws and enforce our policies
  • Business Operations: To process payments, prevent fraud, and protect our rights
4

Legal Basis for Processing (where applicable)

Where data protection laws require a legal basis, we process your personal data based on:

  • Contract performance: Processing necessary to provide services you requested
  • Legitimate interests: Improving the Platform, security, fraud prevention, and analytics
  • Consent: For marketing communications (withdrawable at any time)
  • Legal obligation: Where required by law
5

Data Sharing & Disclosure

We do not sell your personal data. However, we may share it in the following circumstances:

5.1 Service Providers

We may share data with third-party vendors who assist in operating the Platform (e.g., cloud hosting, payment gateways, email delivery). These vendors are bound to confidentiality and may only process data as instructed.

5.2 Business Transfers

If Mernova undergoes a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. You will be notified of any such change.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process (court orders, subpoenas, regulatory requests).

5.4 Protection of Rights

We may disclose data to protect the rights, property, or safety of Mernova, its users, or the public.

6

Data Retention

We retain your personal data for as long as:

  • Your account remains active
  • Necessary to fulfill the purposes outlined in this Policy
  • Required by applicable law or to resolve disputes

Upon account deletion request, we will delete or anonymize your data within 30 days, unless retention is required by law.

7

Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encrypted data transmission (TLS/HTTPS)
  • Secure password hashing
  • Access controls and role-based permissions
  • Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security. In the event of a data breach that poses risk to your rights, we will notify affected users as required by applicable law.

8

Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain session state and authentication
  • Remember user preferences
  • Analyze Platform usage

You may configure your browser to reject cookies; however, this may limit your ability to use certain features of the Platform.

9

Third-Party Links

The Platform may contain links to third-party websites or services. Mernova is not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal data.

10

Children's Privacy

The Platform is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we will delete it promptly.

11

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (“right to be forgotten”)
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Portability: Receive your data in a machine-readable format

To exercise any of these rights, contact us at info@mernovasolutions.com. We will respond within 30 days.

Note: Exercising these rights does not override our data retention obligations under applicable law, or our rights to retain data for fraud prevention and security purposes.

12

International Data Transfers

Your data may be stored and processed in servers located outside your country of residence. By using the Platform, you consent to the transfer of your data to countries that may have different data protection laws than your own.

13

Changes to This Policy

We may update this Privacy Policy at any time. We will notify users of material changes by posting the updated Policy on the Platform or by email. Continued use of the Platform after changes are posted constitutes acceptance of the revised Policy.

14

Contact

For privacy-related inquiries or to exercise your rights:
Email: info@mernovasolutions.com